Privacy Policy

(Last update 28/02/2026)

Who We Are

Withernsea Tots and Tides Ltd is a company registered in England and Wales.

Company Number: 16971148

Registered Office Address: 381 Queen Street, HU19 2NZ

We are the Data Controller responsible for your personal data.

If you have any questions regarding this Privacy Policy or your personal data, please contact us at

Email: info@withernseatotsandtides.co.uk

Phone: 07999117979

Collected Personal Data

Name
Email Address
Telephone Number
Delivery / Collection Address
Booking Details (dates, Items hired)
Messages or enquiries sent via email, website forms and social media

Purpose Of Collecting Data

We collect personal data to manage bookings, arrange delivery and collection, communicate with customers, process payments securely and meet legal and business obligations.

Data is only used where necessary to provide our hire service.

In addition to digital records, we may retain paper copies of booking forms as a secure back up in case of system failure.

Paper records are stored securely and access is restricted to authorised personnel only.

We do not sell, rent or share personal data with third parties for marketing purposes.

Payment Processing

Bookings are managed via Booqable, which processes personal data on our behalf in accordance with the Data Protection Regulations.
Payments are processed securely via third-party payment providers integrated with our booking system. We do not store full payment card details.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Object to processing in certain circumstances

Data Retention

We retain personal data only for as long as necessary to fulfil booking, legal and accounting obligations in accordance with UK law. When no longer required, data is securely deleted or destroyed.

Cookies

Our website uses essential cookies to ensure the site functions correctly and to support features such as embedded Google Maps and our booking system. Where required, we obtain your consent before placing non-essential cookies. You can manage or withdraw your cookie preferences at any time via the website banner.